Friday, October 31, 2008

Complaints Surge As Bill Collectors Get Tough

If you're being hounded by debt collectors, welcome to the club. You're not alone. Americans across the country, who took on more debt than they could handle, are now being harassed and abused by debt collectors like never before, according to an Associated Press story.

From the Associated Press story:

Bob Silvers of San Jose, California, said a company called Bay Area Credit Service has been hounding him over a disputed $60 ambulance bill from 2002 by bombarding him with calls that begin early in the morning and sometimes continue all day.

"I get between three and nine calls a day, six days a week," said Silvers, who claims the agency has ignored his demands to stop calling. "It's just constant harassment."

A spokesman for Bay Area Credit said he was unfamiliar with Silvers' dispute, but said it is against company policy to use the telephone to browbeat people.

I always get a kick out of these collection agencies. You know they break the rules -- often -- but to hear their spokespeople, you'd never know it.

The rest of the AP story can be found here (link).


Anonymous said...

Prime time for collection agencies. Debt is cheap and they have plenty of victims to go after. I feel for the victims here, the collections agencies have the upper hand, and they know it. Adding fuel to the fire, the majority of the debtors are unaware what their rights are. said...

Anon, your last sentence is the most unfortunate part about it. These consumers don't know the rules and have no idea what rights they have.

But, yes, this is prime-time season for these debt buyers and collection agents. The Fed's charge-off data (for consumer credit cards) will be released soon. Will be real interesting to see what the number looks like. It was nearly 5.5% at the end of the second quarter.

Anonymous said...

Where can the debtors go to learn what their rights are? I'm not for people running from their debts, obviously--but a little information would be a good thing in combatting this harassment.

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